Goddess a few times a week

I am not a goddess in most aspects of my life, but I sure as hell am when I go shopping. As a consumer in America, I get treated like a goddess. Those who have never been outside the States, don’t know what kind of hell awaits beyond the borders.
In Europe, for example, there’s no such thing as returning stuff without a receipt. There is no such thing as returning stuff and get money back. They normally give you in-store credit and that’s it. There’s no speaking to the manager to complain…the manager doesn’t give a sh*t.

Before you say that isn’t true, I will admit Europe has improved their customer service a lot in recent years. Specially Germany. They have really changed their communication with the customers. But Italy…just try returning something in Italy. Or Spain. Try complaining at a restaurant that you don’t like the food. They will kick you out of the restaurant for the audacity to say anything back to them.

Once my Mother bought something at a fancy Italian clothing store for me. Unfortunately, I was too fat to fit in their biggest size. When we tried to return it, they said (after good half hour of arguing with the ladies that work at the register-guess what, no customer service section there), that we can get in-store credit. I said: “But I am too fat for all your clothing, nothing fits me.” Did they care? No. Did they try to appease me? No.

I guess what I am trying to say is…next time you have to complain to the manager because you don’t like a product…or you want to return it…or perhaps you don’t like the way you were treated…be happy you have the option of doing that. Somewhere else they would tell you “too bad” or wouldn’t even talk to you.

Picture Credit

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